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Post image for The One (Really Easy) Persuasion Technique Everyone Should Know It’s supported by 42 studies on 22,000 people and it’s the easiest, most practical persuasion technique available. I’ll admit it. A few of the techniques for persuasion I’ve covered here on PsyBlog have been a little outlandish […]
Magazine Impenetrable strategy statements can’t unite employees behind an organization’s goals, but concrete language and stories can. Many sensible strategies fail to drive action because executives formulate them in sweeping, general language. “Achieving customer delight!” “Becoming the most efficient manufacturer!” “Unlocking shareholder value!” One explanation for executives’ love affair […]
20120921_1 How do you get leaders, employees, customers — and even yourself — to change behaviors? Executives can change strategy, products and processes until they’re blue in the face, but real change doesn’t take hold until people actually change what they do. I spent the summer reviewing research on […]
I invented a new exercise which allows people to reflect on their motivation , and how this is being affected by organizational change. Check out the following description, and see if you like it… Ten Intrinsic Desires The Moving Motivators exercise is based on the 10 intrinsic desires which […]
If You Reject, Expect an Eject “Human beings, like plants, grow in the soil of acceptance, not in the atmosphere of rejection.” – John Wesley Powell (1834 – 1902), U.S. soldier, geologist, explorer of the American West. Powell is famous for the 1869 Powell Geographic Expedition, a three-month […]
Den Howlett | On October 30, 2013 I’m at Constellation’s Connected Enterprise 2013 in Half Moon Bay. It’s a very different kind of analyst event. It’s almost a non-event in the conventional sense, an unconference of sorts if that makes any sense. Sure, the vendors in the crowd get […]
One of the benefits of being an academic is the ability to attend seminars that seem to have nothing to do with your own work. A while back I heard John Gourville , a colleague in HBS’s Marketing department , talk about his research investigating why so many new […]
The first perspective of “change management” is that different fields of endeavor use the same term with very different implications. Information technology (IT), for example, uses the term to mean overall management of changes in developing software code. When “the left hand doesn’t know what the right hand is […]
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My opinion of organizational change management foundations differs somewhat from that of Hiatt. His view, as described in the above reference, sees change management as an outgrowth of engineering and psychology. Alternatively I believe it is an outgrowth of three disciplines: psychology, leadership, and engineering. Reduced almost to a quip, psychologists think in terms of relationships and feelings. Leaders think in terms of goals and controls. Engineers think in terms of systems and execution. All three are necessary considerations.
What makes us pay attention to something? What attracts us to something, or repels us? What makes us want to know more? These are questions of engagement. And the answers to them are found in how the brain regulates behavior. In the first blog entry of this series on […]
I have been quite intrigued by the intersection of neurosciences and management / leadership lately. It all started on the Organizations Change Practitioners community on LinkedIn . No disrespect for the other groups I’ve joined, but it probably is the one I find the most inspiring amongst the groups […]