Analytical Creative – Data driven insights and creative solutions to improve customer experience and goal realization
A couple of recent headlines caught my attention. I imagine myself sitting there in 2004, given a sneak peek at the future, and contemplating these headlines. I would immediately be puzzled. Why is a coffee company and a footwear company talking about revenue related to technology? What happened? What’s […]
A recent study shows the practical, not just ethical, value to an organization of management transparency. Such transparency, implying consistently candid and open management communication, is often considered nice to have but perhaps, from some management perspectives, a bit Pollyanna-ish. This study shows the positive role transparency can play […]
by Rosabeth Moss Kanter | 10:00 AM October 23, 2013 The most motivated and productive people I’ve seen recently work in an older company on the American East Coast deploying innovative technology products to transform a traditional industry. To a person, they look astonished when I ask whether their dedication […]
![The Top 7 Mistakes of Performance Management: U.S. Data [Infographic]](https://i0.wp.com/www.sapientmetrics.com/wp-content/uploads/2013/10/US-Infographic-PM.jpg?resize=625%2C300)
US-Infographic-PM Feedback is a crucial mechanism in managing performance. Failing to provide helpful feedback to employees about how well they’re doing their jobs is one of the seven major mistakes of performance management. And the impact could be significant; in the infograph below, employee engagement falls 45 percentage points […]