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Alure Home Improvement has used old-school technology for many years to shuffle renovation crews and supplies between job sites. For a long time, phone calls and email kept a running record of who was going where and when. The problem with email is that sometimes employees were inadvertently excluded, […]
It’s been almost two years since I wrote a column titled “Down To Business: Why Some People ‘Dread’ Collaboration,” in which I cited a body of research that showed unsatisfactory user experiences with social networking and other Enterprise 2.0 technologies. The Corporate Executive Board’s Shvetank Shah weighed in that […]
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One respondent to our recent Enterprise Social Networking Vendor Evaluation Survey agreed: “The most challenging aspect of social networking for the enterprise is understanding the technology as it pertains to optimizing existing workflows. We tend to try to adapt social software to meet our (outdated) business processes, instead of seeing ‘how things could/should be’ and adjusting processes to take advantage of technology.”
Commentary 10 Social Business Leaders for 2013 Going it alone doesn’t work anymore, for companies or for individuals. With technology changing almost daily and increasing pressure to perform, success — for the individual or the organization — will depend upon the ability to amplify learning and accelerate performance improvement […]
I was recently reflecting on my personal experience as a knowledge management consultant in deploying enterprise and business collaborations solutions over the past several years. I’ve seen various buzz-words and labels come and go, and witnessed the morphing of Enterprise Content, Document and Records Management Systems ( ECM’s […]
One of the most common challenges I see with organizations that deploy collaborative platforms and technologies is the employee adoption rate. In other words, many employees don’t use the tools or there is a spike in adoption which quickly falls a month or so after deployment. Occasionally I see some […]
Work is clearly evolving which means that we are seeing new technologies and behaviors enter our organizations. These new behaviors and technologies are largely being fueled by the consumer web and now organizations are struggling to adapt. Over the past few months I explored the Five Trends Shaping The […]
seo-checklist A while ago I was meeting with a prospective client who told me about how much trouble they were having with their collaboration efforts at his company. We talked for a while and I was shown a list of requirements for what the platform should have. I took […]
Editor’s note: Sean Young is a family medicine professor and director of innovation at the center for behavioral and addiction medicine at UCLA. He writes about topics related to psychology, technology, and public health/medicine at seanyoungphd.com . Is it just me, or is it impossible to talk to technology […]
Alignment between IT and the rest of the business is more critical today than any moment in history. While we’ve seen an explosion in ground-breaking new technologies, the rate at which most companies have adopted new “work” strategies has stagnated. All too often there is unproductive tension between these […]
Editor’s note: Video conferencing adoption is growing, and IT departments must install and integrate the technology to their best advantage. Whether it’s room-based video conferencing, desktop video conferencing , telepresence or a combination, this Expert Lesson will guide you through the decision matrix to choose the best solution for […]