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HCi Journal According to Michael E. Porter, Harvard Business School Professor and world-renowned expert on strategy, success requires both the right strategy and “operational effectiveness”. “Managers must clearly distinguish operational effectiveness from strategy. Both are essential, but the two agendas are different. The operational agenda involves continual improvement everywhere […]
While Facebook, Twitter, and other public social networks still generate more buzz, more and more organizations are starting to leverage social media for internal collaboration. An analogy might explain it best: Internal social networks are to […]
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No matter what your organization’s goals for internal social networking (and, not for nothing, articulating clear, measurable goals is key to a successful social deployment), the chief criteria for social networking technology should be the ease with which a platform can be used and its ability to integrate with other core enterprise software investments, said Koplowitz.
“It’s all about driving adoption and defining business value at this point,” said Koplowitz. “Organizations need to not focus on technology. That’s getting the cart in front of the horse. Driving adoption and business value will be difficult, time consuming, and ultimately worth the investment and effort.”
Over the course of the past year, the pace of change in the social collaboration space rivals that of Star Trek’s Enterprise. It’s a market that has continued to accelerate at light speed throughout the year. Technology innovation has continued apace with the addition of social workflows. Application […]
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The presence of global enterprise software giants Oracle, SAP and IBM propel forward the most important change this market has seen yet: the integration of social collaboration into the mission-critical processes that mid-sized and large organizations operate by.
More and more, the Social Enterprise has focused on how to enhance the everyday work product through social collaboration. These companies recognize that we do not collaborate for collaboration’s sake. Instead, we collaborate to get our jobs done and ensure that people operate in the context of normal, day-to-day operations.
What happens when the tools and technologies we use every day become mainstream parts of the business world? What happens when we stop leading separate “consumer” and “professional” lives when it comes to technology stacks ? The result is a dramatic change in the products we use at work […]
Managing New-Product Development in Challenging Times – Accenture Outlook February 2009 The communications industry faces stiff challenges today, not all of them related solely to the current economic volatility. Margins for traditional communications services have been declining for years, and a range of new products is not yet making […]
For videoconferencing and telepresence to gain the same adoption as telephony, companies must improve the ease of use in scheduling and initiating new meetings. It must be as easy to start […]
One day several zillion years from now, when aliens from a faraway planet try to make sense of our long-defunct civilization, they’re going to be convinced that e-mail came before the telephone. How else to explain our reliance on […]
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“If your organization requires success before commitment, it will never have either. Part of leadership (a big part of it, actually) is the ability to stick with the dream for a long time. Long enough that the critics realize that you’re going to get there one way or another…so […]
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LM: A great example of where proper alignment with business processes and metrics would have changed this CIO’s answer….
“I don’t know” isn’t usually the answer most CEOs are expecting, particularly when their question is focused on the probability of success for a new enterprise-wide initiative that will require significant investment and probably mean big change for the organization. And yet that’s what one CIO recently offered up to his boss for a project proposal that he himself pitched to his executive. It sounds like a career-limiting move but given the somewhat risky nature of the project it was likely the most open and honest response he could have given; and one that required more than an ounce of courage.