What is “Change Management”?

The first perspective of “change management” is that different fields of endeavor use the same term with very different implications.  Information technology (IT), for example, uses the term to mean overall management of changes in developing software code.  When “the left hand doesn’t know what the right hand is […]

My opinion of organizational change management foundations differs somewhat from that of Hiatt.  His view, as described in the above reference, sees change management as an outgrowth of engineering and psychology.  Alternatively I believe it is an outgrowth of three disciplines: psychology, leadership, and engineering.  Reduced almost to a quip, psychologists think in terms of relationships and feelings.  Leaders think in terms of goals and controls.  Engineers think in terms of systems and execution.  All three are necessary considerations. 

Social Network Analysis: making invisible work visible.

Social Network Analysis: making invisible work visible.

Everyone is talking about the enormous benefits to be had through collaborative working and better employee engagement. Industry analysts report a 25% improvement in organisational efficiency when companies successfully deploy a collaboration platform. Whether it’s social media or social collaboration, organisations are striving to deliver better value through a […]

Why Social Business Initiatives Fail

Why Social Business Initiatives Fail

advertisement Mount Everest Why do so many social business programs fail? Gartner research estimates that fully 80% of social business initiatives will deliver disappointing results over the next three years. That’s a bad track record. It’s almost as if organizations were sabotaging their own efforts. A careful look at […]