Unified communication and collaboration (UC&C) technology has been beneficial to enterprises for many years and in many ways, but it needs to go one step further. The status of current UC&C deployments Enabling a more collaborative workforce seems straightforward: Give the right tools to the right people and they’ll […]
The 9X Email Problem
One of the benefits of being an academic is the ability to attend seminars that seem to have nothing to do with your own work. A while back I heard John Gourville , a colleague in HBS’s Marketing department , talk about his research investigating why so many new […]
Quality and Affordability of Video Collaboration is Driving Unified Communication Tools Adoption – Corporate Tech Decisions
Avaya Unified Communications Infographic Open Many of the barriers to adoption of Unified Communications (UC) solutions have been banished. High-speed bandwidth and quality-sensitive applications like videoconferencing have become more affordable and video systems have become simpler to deploy. Now videoconferencing is becoming one of the standardly deployed components of […]
UC&C vendors must integrate collaborative tools for good communication
Organizations looking to enhance their unified communications and collaboration capabilities have an abundance of technological innovations at their disposal, but many UC&C vendors aren’t unifying their collaborative tools in ways that fit with users’ accustomed ways of working. How much should users adapt to these developing applications? Which UC&C […]
Email is Anti-Social 4: Personal vs. Community Productivity
This part 4 of an “Email is Anti-social” multipart blog. Here is Part 1 , Part 2 , and Part 3 . Email is a personal productivity tool and it isn’t effective outside small-scale and simple collaboration. It is meant to serve the needs of individuals versus the needs […]
Email is Anti-Social 3: Reactive vs. Proactive Work
This part 3 of an “Email is Anti-social” multipart blog. Here is Part 1 and Part 2 . Email is ephemeral. It is a continuous stream of loosely connected messages with a relatively short useful life. The efforts of collectively trying to advance a collaborative product gets lost in […]
E-mail is Anti-social Part 2: Distributed versus Collective
This part 2 of an “E-mail is Anti-social” multipart blog. Here is Part 1 . Email is a highly successful communication tool because it is a push centric message distribution mechanism. It is a poor collaboration tool because this distributed characteristic leads to information fragmentation even at small scale. […]
How Do You Know You’re Old? You Still Use Email
Posted: October 16, 2013 | Author: brucem | Filed under: Change management , Creative, Unusual, Amusing | Tags: behaviour , communication , email , texting | 1 Comment » iphone-5-text-message-sms This story made explicit something that many of us suspected but may not have thought was widespread: email is […]
5 Great Corporate Social Media Policy Examples
5-social-media-policy-examp Your employees are talking about you whether you like it or not. We’ve all heard stories of employees posting inappropriate content on Facebook and Twitter then getting kicked to the curb. Well, this calls for a crystal clear set of rules and guidelines to help employees understand the […]
Social Media Policies: Empower, Don’t Restrict
In our second article looking at the cultural challenges which social media poses to an organisation , we’re looking at guidelines, policies and empowerment: how to allow your employees to interact authentically in the online world. What’s the problem? social media policy There’s a fundamental tension between the way […]