20120921_1 How do you get leaders, employees, customers — and even yourself — to change behaviors? Executives can change strategy, products and processes until they’re blue in the face, but real change doesn’t take hold until people actually change what they do. I spent the summer reviewing research on […]
The Source of Organizational Dysfunction, Revealed!
Large organizations seem to have a certain persistent dysfunction, at least the ones that I’ve worked in or with. They are places where decisions aren’t made until there has been intensive calculation of the internal political considerations; where going to meetings is equated with getting things done; and where, […]
Moving Motivators
I invented a new exercise which allows people to reflect on their motivation , and how this is being affected by organizational change. Check out the following description, and see if you like it… Ten Intrinsic Desires The Moving Motivators exercise is based on the 10 intrinsic desires which […]
How to Lead Change Effectively by Learning from Past Setbacks
Some organizations go from project to project doing exactly the same things they did the time before – and the time before that. That would be OK if every change exceeded expectations and came in on time and within budget. But, the truth is, about 70 percent of organizational […]
Getting the Message Across: Five Levels of Change Communications
You told them… and they did the opposite. You told them… and they ignored what you said. You told them… and they got it. People often tell me that change communications are the most challenging implementation task. Everyone knows that communication is necessary. But so much communication fails. People […]
8 Strategies to Successfully Change Your Company Culture
Photo by istockphoto.com The current pace of change in business is unprecedented, and many leaders are looking to refine — or even overhaul — their cultures to better position their organizations for success. Change is never easy, but changing corporate culture needs to be approached thoughtfully and with resolve. […]
How To Keep People From Feeling Left Out
If You Reject, Expect an Eject “Human beings, like plants, grow in the soil of acceptance, not in the atmosphere of rejection.” – John Wesley Powell (1834 – 1902), U.S. soldier, geologist, explorer of the American West. Powell is famous for the 1869 Powell Geographic Expedition, a three-month […]
Three Things that Actually Motivate Employees
by Rosabeth Moss Kanter | 10:00 AM October 23, 2013 The most motivated and productive people I’ve seen recently work in an older company on the American East Coast deploying innovative technology products to transform a traditional industry. To a person, they look astonished when I ask whether their dedication […]
Helping hands – purposeful collaboration lessons from CCE2013
Den Howlett | On October 30, 2013 I’m at Constellation’s Connected Enterprise 2013 in Half Moon Bay. It’s a very different kind of analyst event. It’s almost a non-event in the conventional sense, an unconference of sorts if that makes any sense. Sure, the vendors in the crowd get […]
Collaboration Tools – A Strategic Approach to Drive Business Value
collaboration We’ve seen an explosion in the use of social networking by individuals in their role as consumers. However, many organizations are just starting to address employee collaboration at work. Many organizations that have started this journey are struggling to drive adoption of the collaboration tools or measure the […]