How collaboration technologies are improving process, workforce and business performance

Companies need their critical workforces to perform smarter, faster and more productively. Achieving that goal requires embedding collaborative technologies deep into processes and incentivizing collaborative behaviors—ultimately transforming the way organizations turn knowledge into action. Collaboration platforms should do more than help employees talk about their work; they should create […]

Why change management fails in organizations

Leaders today must understand and apply the knowledge of behavioral psychology and the lessons from brain science to manage organizational change successfully. In the past, efforts at organizational change which has focused on the structural aspects of organizations have systematically failed because they have neglected the reality that change […]

The Power of “Why?”

Why? A simple question that can generate tremendous insight.  You can ask the question in one word or with some added detail (e.g. Why is that important to you?), but asking it is almost always better than guessing. This was a lesson I learned years ago.  In selling situations, we […]

A Winning Culture Keeps Score

A Winning Culture Keeps Score

20131124_3 People often think of corporate culture as “soft” because it involves squishy things like values and expectations. That’s true as far as it goes—but winning cultures have a hard, metrics-driven element as well. A culture that feels upbeat and positive but doesn’t contribute to profitable growth or beating […]

Information is power

Information is power

Jonathan Bacon Marketing and technology teams need to work together to optimise business success in a digital world but only one in 10 marketing and IT executives believe they have got it right. Those that have successfully collaborated tell how they forge strong links. Above: The Guardian is one […]