Step 5 – Performance Measures

Step 5 – Performance Measures

Nine Steps to Success™ – Step 5 Performance Measures Performance Measure is the fifth step of the Balanced Scorecard Institutes framework for strategic planning and management, the Nine Steps to Success™. In business, government and non-profit organisations we measure a multitude of things. We do this to keep on […]

What Are Performance Measures?

Performance measures quantitatively tell us something important about our products, services, and the processes that produce them. They are a tool to help us understand, manage, and improve what our organizations do. Performance measures let us know: How well we are doing If our processes are in statistical control […]