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Unused software may be costing you millions of dollars. Here’s how we got here — and what some leading companies are doing about it. , CFO IT While it may be true that each of us uses only a small fraction of our brain (and slightly less on Mondays), does the same hold true for corporations, and is there anything to be done about it? Several computer-industry experts say U.S. companies have purchased billions of […]
CIO — One of I.T.’s dirty little secrets is the problem of shelfware—not using software you’ve paid for. And the latest exhibit of this is CRM, according to a recent Gartner report. That study found that of the CRM software licenses purchased in 2002, an embarrassing 42 percent is unused—at an estimated waste of $1 billion to $1.26 billion to companies that purchased the software. Given that the entire CRM software revenue forecast for […]
In their quest to extract insights from the massive amounts of data now available from internal and external sources, many companies are spending heavily on IT tools and hiring data scientists. Yet most are struggling to achieve a worthwhile return. That’s because they treat their big data and analytics […]
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Gartner, Inc. has revealed its top predictions for IT organizations and IT users for 2014 and beyond. Gartner’s top predictions for 2014 combine several disruptive topics — Digital Industrial Revolution, Digital Business, Smart Machines and the Internet of Things — that are set to have an impact well beyond […]
A couple of recent headlines caught my attention. I imagine myself sitting there in 2004, given a sneak peek at the future, and contemplating these headlines. I would immediately be puzzled. Why is a coffee company and a footwear company talking about revenue related to technology? What happened? What’s […]
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AIIM survey reveals the importance of collaboration to business success – yet organizations are not providing alternatives to consumer-grade collaboration tools used by employees. New research by AIIM has revealed the importance of collaboration in business, with 93 percent of business leaders believing internal collaboration is either crucial or […]
Many people, when they create a goal such as losing weight, becoming a runner, or learning a language, turn to technology to guide them through the process. In the best case scenario, technology tools can support the acquisition of new skills and help a person advance beyond novice status. […]
One of my business school professors, Freek Vermeulen, from my days at London Business School had this to say about innovation – “Innovation has been looked at from every conceivable angle, but we still repeat the same mistakes.” London Business School has created this slideshare with five mistaken beliefs […]
comments, called-out Comment Now Follow Comments Following Comments Unfollow Comments Comment Now Follow Comments Following Comments Unfollow Comments Whenever I have the occasion to speak with successful CIOs at length, I make it a point to ask them which skills they believe have served them best as they have […]