At last week’s CCE2013 event, a lively panel chaired by Alan Lepofsky addressed the topic of age in the workplace. By that I mean the panel opined on a not too distant future when there could be five generations in the workplace. […]
The History of Social Collaboration
The History of Social Collaboration Infographic
Approaching UC&C via the Channel | Comms Business
John Howard, executive director, EMEA Unified Communications & Collaboration at Logitech for Business Comments on the recent IDC report on Unified Communications and Collaboration. “The recent IDC MarketScape report on unified communications & collaboration (UC&C) made interesting reading for anyone in the channel involved in this area. While […]
Ten Ways to Get People to Change
20120921_1 How do you get leaders, employees, customers — and even yourself — to change behaviors? Executives can change strategy, products and processes until they’re blue in the face, but real change doesn’t take hold until people actually change what they do. I spent the summer reviewing research on […]
How To Keep People From Feeling Left Out
If You Reject, Expect an Eject “Human beings, like plants, grow in the soil of acceptance, not in the atmosphere of rejection.” – John Wesley Powell (1834 – 1902), U.S. soldier, geologist, explorer of the American West. Powell is famous for the 1869 Powell Geographic Expedition, a three-month […]
Think Of UC&C Like You Would ERP
This is the second post in a monthly series from Dimension Data and Cisco Channels looking at user adoption and integration of unified communications and collaboration (UC&C) solutions. Findings stem from Dimension Data’s 2013 Global UC&C Survey , developed with ICT researcher Ovum and featuring responses from more than […]
Why UC&C technology falls short of business needs
Unified communication and collaboration (UC&C) technology has been beneficial to enterprises for many years and in many ways, but it needs to go one step further. The status of current UC&C deployments Enabling a more collaborative workforce seems straightforward: Give the right tools to the right people and they’ll […]
The 9X Email Problem
One of the benefits of being an academic is the ability to attend seminars that seem to have nothing to do with your own work. A while back I heard John Gourville , a colleague in HBS’s Marketing department , talk about his research investigating why so many new […]
Email is Anti-Social 3: Reactive vs. Proactive Work
This part 3 of an “Email is Anti-social” multipart blog. Here is Part 1 and Part 2 . Email is ephemeral. It is a continuous stream of loosely connected messages with a relatively short useful life. The efforts of collectively trying to advance a collaborative product gets lost in […]
E-mail is Anti-social Part 2: Distributed versus Collective
This part 2 of an “E-mail is Anti-social” multipart blog. Here is Part 1 . Email is a highly successful communication tool because it is a push centric message distribution mechanism. It is a poor collaboration tool because this distributed characteristic leads to information fragmentation even at small scale. […]