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The Anatomy Of Operational Excellence

Operational excellence enables an enterprise and its leadership to continuously improve all areas of performance, including decision-making, ongoing investment, profitability, customer and partner services and human resources capabilities. Operationally excellent enterprises possess the processes and structures–or the “intangible assets”–that give them the visibility, control, tools, and management practices necessary […]

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Strategy is wasted without “operational effectiveness”

Strategy is wasted without "operational effectiveness"

HCi Journal According to Michael E. Porter, Harvard Business School Professor and world-renowned expert on strategy, success requires both the right strategy and “operational effectiveness”. “Managers must clearly distinguish operational effectiveness from strategy. Both are essential, but the two agendas are different. The operational agenda involves continual improvement everywhere […]

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Social Networking: Set Internal Collaboration Goals Early

Social Networking: Set Internal Collaboration Goals Early

While Facebook, Twitter, and other public social networks still generate more buzz, more and more organizations are starting to leverage social media for internal collaboration. An analogy might explain it best: Internal social networks are to […]

No matter what your organization’s goals for internal social networking (and, not for nothing, articulating clear, measurable goals is key to a successful social deployment), the chief criteria for social networking technology should be the ease with which a platform can be used and its ability to integrate with other core enterprise software investments, said Koplowitz.

“It’s all about driving adoption and defining business value at this point,” said Koplowitz. “Organizations need to not focus on technology. That’s getting the cart in front of the horse. Driving adoption and business value will be difficult, time consuming, and ultimately worth the investment and effort.”

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Social Collaboration in 2012 – Moving at Light Speed

Social Collaboration in 2012 - Moving at Light Speed

Over the course of the past year, the pace of change in the social collaboration space rivals that of Star Trek’s Enterprise. It’s a market that has continued to accelerate at light speed throughout the year. Technology innovation has continued apace with the addition of social workflows. Application […]

Integration of Social Collaboration into Mission Critical Processes

The presence of global enterprise software giants Oracle, SAP and IBM propel forward the most important change this market has seen yet: the integration of social collaboration into the mission-critical processes that mid-sized and large organizations operate by.

More and more, the Social Enterprise has focused on how to enhance the everyday work product through social collaboration. These companies recognize that we do not collaborate for collaboration’s sake. Instead, we collaborate to get our jobs done and ensure that people operate in the context of normal, day-to-day operations.