Analytical Creative – Data driven insights and creative solutions to improve customer experience and goal realization
time space and focus for meaningful work I am fascinated by people who do meaningful work. People who create, share and nurture ideas that move us toward a better future. They somehow operate differently, and I am curious to find out how. Late last year, I decided to start […]
Business growth Jon Reed | On January 3, 2014 New year’s resolutions are made by many, but achieved by few. It took me years to realize I should worry less about charging out of the gate in January, and more about what I could sustain. Enter my completely healthy […]
It is now the season of making 2014 predictions so we’ll join the parade with one general observation about where things are headed in 2014 for Enterprise Social Networks. We believe that although certain organisations will rise to the top and stand out that overall we won’t see any […]
José Urbina López Primary School sits next to a dump just across the US border in Mexico. The school serves residents of Matamoros, a dusty, sunbaked city of 489,000 that is a flash point in the war on drugs. There are regular shoot-outs, and it’s not uncommon for locals […]
Companies around the world are cutting back their financial-incentive programs, but few have used other ways of inspiring talent. We think they should. Numerous studies 1 1. John Gibbons, Employee Engagement: A Review of Current Research and Its Implications , Conference Board, 2006. have concluded that for people with […]
smoking couple People aren’t as rational as we would like to think. From attentional bias — where someone focuses on only one or two of several possible outcomes — to zero-risk bias — where we place too much value on reducing a small risk to zero — the sheer […]
Businesses are becoming increasingly digital and it’s not just a matter of process automation or resource-planning systems. Technology trends such as big data, cloud computing, mobility, and social media are giving rise to new marketing and operational capabilities. Indeed, technology has become too embedded in the fabric of the […]
Companies need their critical workforces to perform smarter, faster and more productively. Achieving that goal requires embedding collaborative technologies deep into processes and incentivizing collaborative behaviors—ultimately transforming the way organizations turn knowledge into action. Collaboration platforms should do more than help employees talk about their work; they should create […]
Leaders today must understand and apply the knowledge of behavioral psychology and the lessons from brain science to manage organizational change successfully. In the past, efforts at organizational change which has focused on the structural aspects of organizations have systematically failed because they have neglected the reality that change […]
20131124_3 People often think of corporate culture as “soft” because it involves squishy things like values and expectations. That’s true as far as it goes—but winning cultures have a hard, metrics-driven element as well. A culture that feels upbeat and positive but doesn’t contribute to profitable growth or beating […]