At this year’s Enterprise Connect conference a large emphasis was placed on customer experience and data analytics. This new focus is representative of the entire unified communications industry maturing and realizing that results matter. Adjective overload, hyperboles, and outright deception may be fine for marketing slicks, but in the […]
A Shared Purpose Drives Collaboration
Imagine coming back home from work, calling the family into the living room, and urging everyone to collaborate more. Sounds odd, doesn’t it? Ever wondered what makes collaboration seem so natural at home but unnatural at work? The answer: Purpose. Purpose is collaboration’s most unacknowledged determinant. While it can […]
Step 5 – Performance Measures
Nine Steps to Success™ – Step 5 Performance Measures Performance Measure is the fifth step of the Balanced Scorecard Institutes framework for strategic planning and management, the Nine Steps to Success™. In business, government and non-profit organisations we measure a multitude of things. We do this to keep on […]
What Are Performance Measures?
Performance measures quantitatively tell us something important about our products, services, and the processes that produce them. They are a tool to help us understand, manage, and improve what our organizations do. Performance measures let us know: How well we are doing If our processes are in statistical control […]
What do companies really spend their IT budgets on? The answer may surprise you
As the global economy begins to show signs of recovery, businesses are upping their technology budgets again, with worldwide IT spending expected to hit $3.8tr this year. That’s a 3.2 percent increase from last year according to the forecast from analyst Gartner. “Globally, businesses are shaking off their malaise […]
TechnoVision 2014 – Business, Mon Amour | Capgemini Worldwide
Click here to view original web page at TechnoVision 2014 – Business, Mon Amour | Capgemini Worldwide
Raise Your Likeability Quotient: How to Take Your Video Conferencing Skills to the Next Level | Inc.com
Click here to view original web page at Raise Your Likeability Quotient: How to Take Your Video Conferencing Skills to the Next Level | Inc.com
Enterprise Collaboration Tools a ‘Must’ For Business Success
Click here to view original web page at Enterprise Collaboration Tools a ‘Must’ For Business Success
CIOs and Managing the Innovation Cult
Guest blog by Peter Waterhouse , Senior Technical Marketing Strategist at CA Technologies. Peter is co-author of the book . If you Google “CIO Innovation” you’ll get about 26 million hits. It seems you can’t have one without the other – they go together like mother and apple pie. […]
Application Landscape Report 2014 | Capgemini Worldwide
Click here to view original web page at Application Landscape Report 2014 | Capgemini Worldwide